Digiplinth.com strives to provide you with high-quality digital products and services. We understand that sometimes circumstances change, and you may need to cancel your order or request a refund. Please review our policy below for detailed information.

1. Digital Product Cancellations:

• Before Download/Access: If you wish to cancel your purchase of a digital product before you have downloaded or accessed it, you may request a cancellation. We will process your cancellation and issue a full refund to your original payment method within 7 business days.
• After Download/Access: Due to the nature of digital products, we generally do not offer refunds once you have downloaded or accessed the product. This is because the product cannot be returned in its original state.
• Exceptions: Exceptions may be made in cases of technical defects or if the product does not match the description provided on our website. In such cases, please contact our support team within [Number] days of purchase with details and evidence of the issue.

2. Service Cancellations (e.g., Online Courses, Subscriptions):

• Subscription Services:
  • You can cancel your subscription at any time for subscription-based services. The cancellation will take effect at the end of your current billing cycle. You will retain access to the service until the end of that period.
  • Refunds for subscription services are generally not offered for partial billing cycles.
• Online Courses/Workshops:
  • Cancellation policies for online courses or workshops may vary. Please refer to the specific course or workshop details for applicable cancellation and refund terms.
  • Typically, cancellations made [Number] days or more before the course start date may be eligible for a full or partial refund, minus any administrative fees.
  • Cancellations made within 3 days of the course start date may not be eligible for a refund.

3. Refund Process:

• To request a cancellation or refund, please contact our customer support team at mail@digiplinth.com or through the “Contact Us” page on our website.
• Please provide your order number, the reason for your cancellation/refund request, and any supporting documentation (e.g., screenshots of technical issues).
• We will review your request and respond within [Number] business days.
• If your refund is approved, it will be processed to your original payment method within [Number] business days.
• Refund processing times may vary depending on your payment provider.²

4. Non-Refundable Items:

• Certain digital products or services may be non-refundable, as indicated in their product descriptions.
• Promotional or discounted items may be subject to different refund policies, which will be specified in the promotion details.

5. Changes to This Policy:

• Digiplinth.com reserves the right to modify this cancellation and refund policy at any time. Any changes will be posted on this page, and the effective date will be updated.

Contact Us:

If you have any questions or concerns about our cancellation and refund policy, please contact our customer support team at:⁵

• Email: mail@digiplinth.com

We appreciate your understanding and cooperation.